Frequently Asked Questions

  • Question: How much does your service cost?

    Answer: We have a basic hourly fee of US $25.00. When you provide us with the problems you want to have solved, we'll give you a quote based on the amount of hours the job will take. That amount of hours can be even a fraction of one hour.

  • Question: How do I pay you?

    Answer: Using any major credit card or with Paypal. It's fast and secure. Credit cards transactions are secured handled by Paypal, even though you don't need to have a paypal account to pay, it is enough to have a credit card.

  • Question: How many problems can I submit?

    Answer: You can submit as many problems as you want, but of course, long lists will take longer to be processed.

  • Question: How long does it take to get my solved problems back?

    Answer: The basic fee is based on a normal turn-around of 1-2 days. But when you submit your problems, you can indicate what is your desired turn-around time frame, if you are in a rush. Still, rush service is subject to availability, and the hourly rate higher.

  • Question: How do I submit a list problems or an essay request

    Answer: You choose what's more convenient for you. You can e-mail, fax, snail-mail your problems to us.....If you work with any other method of submission, just let us know and we'll figure it out.

  • Question: Are your answers guaranteed?

    Answer: Yes! We are a team professionals, and our work has the highest standards. But yet, the human factor can be always present, so in case of errors of our part, we'll gladly give your money back, in the manner stated in our Terms of Service. Notice that in order to apply for this refund policy, you should contact us first to fix any problems you might have with the problems. See the Terms and Conditions for more information.

  • Question: I received the solutions to my problems, but the equations don't show up.

    Answer: It may be because of an older Word version. We mostly submit the solution written in Word, and the equations are written with MathType. If you cannot see the equations, just e-mail us and we'll send you a pdf version instead.

  • Question: Can you solve my homework?

    Answer: In we are in favor of learning, and we don't endorse cheating. The material we provide is supposed to be used for educational purposes only. See the Terms and Conditions section for more information.

  • Question: I want to have lots of solved problems on a specific topic (Algebra, Integration by Parts, etc)

    Answer: You can go to our virtual store to buy cheap solved problems on any topic you want.

  • Question: I haven't received my work, and it is passed the deadline, what is going on?

    Answer: It is possible that we have sent the work already and our e-mail went to your spam folder. Please make sure of adding [email protected] to your address book to avoid being incorrectly filtered to your spam bin.

  • Question: I want a real tutor working personally with me. How do I do it?

    Answer: Currently we offer the service of personal tutoring only in Los Angeles, CA, USA. We are preparing a network of tutors so we can attend your needs hopefully in a long list of cities world wide. In the meantime, if you are located in Los Angeles and need tutoring, let us know